Shipping policy

Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates. Be sure to keep an eye on your tracking to follow its journey!

FABGALCLOTHING.COM IS CURRENTLY SHIPPING TO:

  • Customers within the United States and U.S. territories
  • Including P.O. Boxes. 
  • All US Military bases, APO/FPO
  • Puerto Rico, Guam, and U.S. Virgin Islands.

fabgalclothing.com does not currently ship to customers outside the United States at this time. Shipping speed is one of our top priorities and therefore, we will only officially expand shipping to other regions besides the United States when we can guarantee the shipping time.  

SHIPPING COST

Standard Shipping: $4.99 USD
FREE Shipping: All orders over $49 USD

+ ESTIMATED DELIVERY TIME

The estimated time from finishing payment to receiving your package). fabgalclothing.com is a crossborder company with warehouses in both the U.S. and overseas.

  • USA products: 2 - 5 business days
  • Overseas products: 5 - 8 business days
  • Overseas products: 5 - 10 business days

 

TRACKING YOUR ORDER
A shipping confirmation email will be sent to you once the order has been dispatched. You will be able to track your parcel status using the tracking number and tracking link provided. The tracking information will become available 3-6 business days after fulfillment

 

INCORRECT SHIPPING INFORMATION DISCLAIMER
FABGAL is not responsible if a package is not deliverable due to the missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at checkout.
+ If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information within 24 hours. However please understand that if the package has already been shipped that we are unable to alter the destination address at this stage.
+ FABGAL reserves the right to charge a re-shipment fee

 

LOST PARCELS
FABGAL is not responsible for lost or stolen packages or packages delayed in transit. In the rare event that a package never reach you after 90 business days, and we can no longer trace the package in our tracking system. You will have to obtain a proof from your local post office stating that you haven’t received any packages from our sending address within this time period, and we will ship out another package again as soon as possible.

 

DELIVERED BUT NOT DELIVERED
If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact the shipping carrier for more information. We are not responsible for packages that are delivered but not received. Shipping fees will not be refunded for undeliverable orders. If the package is returned by the post office or shipping carrier, then it will either get destroyed or become an unregistered package on the way back. Since no one is paying for the return, it might get lost on the way back or destroyed by the custom.
+ If we receive your return package, additional fees will be charged to cover any costs incurred

 

EXPECTED DELIVERY TIME
Our delivery timeframes are dependent on the location of the buyer. Standard shipment will take 3-5 business days and delivery will take 6-15 working days. If you have not received your items within this time frame, please email us at info@fabgal.us with your full name and order number and will look into your delivery immediately! In most cases, delivery has been attempted and your parcel is waiting for you at your nearest post office for collection.
+ Due to the current pandemic delays within delivery can occur. We appreciate your patience during this difficult time.
+ ITEMS WITHIN ORDERS MAY BE SENT SEPARATELY TO ENSURE QUICKER DELIVERY.